Privacy policy

PRIVACY POLICY

This Privacy Policy applies to TEKNIK, operated by TEKNIK AUS, ABN 53 246 568 264.

1. COLLECTION OF PERSONAL INFORMATION

1.1. Types of Information: We may collect personal information including your name, email address, mailing address, phone number, payment information, and other details necessary for processing your orders and providing customer support.

1.2. Methods of Collection: We collect personal information directly from you when you make a purchase, create an account on our website, subscribe to our newsletter, or interact with us through our website or social media platforms.

2. USE OF PERSONAL INFORMATION

2.1. Purpose: We collect and use your personal information for purposes including:

  • Processing and fulfilling your orders;
  • Communicating with you regarding your orders, account, or inquiries;
  • Providing customer support and resolving issues;
  • Sending you marketing and promotional materials (with your consent);
  • Conducting research and analysis to improve our products and services.

2.2. Direct Marketing: We may use your personal information to send you marketing communications about our products, services, and promotions. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in each email or contacting us directly.

3. DISCLOSURE OF PERSONAL INFORMATION

3.1. Third Parties: We may disclose your personal information to third parties for purposes related to the operation of our business, such as:

  • Service providers who assist with payment processing, shipping, and delivery;
  • IT and website hosting providers;
  • Marketing and advertising partners.

3.2. Legal Compliance: We may also disclose your personal information when required by law, court order, or other governmental authority.

4. SECURITY OF PERSONAL INFORMATION

4.1. Protection: We take reasonable steps to protect your personal information from unauthorized access, use, modification, or disclosure. These measures include encryption, access controls, and secure storage.

4.2. Data Breaches: In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.

5. ACCESS & CORRECTION

5.1. Access: You have the right to access the personal information we hold about you and request corrections if necessary. Contact us at info@teknikaus.com to request access or corrections to your personal information.

6. COOKIES & TRACKING TECHNOLOGIES

6.1. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, administer the website, and gather demographic information about our user base.

6.2. Opt-out: You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

7. CHANGES TO PRIVACY POLICY

7.1. Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@teknikaus.com

TEKINK AUS
ABN: 53 246 568 264
Email: info@teknikaus.com